Accessibility

Accessibility Statement for The Royal Wolverhampton NHS Trust Charity (RWT Charity)

Compliance Status

This website, managed by The Royal Wolverhampton NHS Trust Charity (www.rwtnhscharity.co.uk), is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA standards, due to the non-compliances listed below.

This website is operated by The Royal Wolverhampton NHS Trust Charity Team. We are dedicated to making our website accessible to as many people as possible. This includes ensuring that users can:

• Modify colors, contrast levels, and fonts to suit their preferences.
• Enlarge text size for better readability.
• Zoom into the website up to 300% without the text spilling off the screen, ensuring clarity and usability.
• Navigate the majority of the website using just a keyboard.
• Use speech recognition software to interact with most parts of the website.
• Access most of the website content through screen readers, including the latest versions of JAWS, NVDA, and VoiceOver.

We strive to provide a website that is easy to use and inclusive for all visitors, regardless of their browsing tools or physical capabilities.

Non-accessible Content

The content listed below is non-accessible for the following reasons:

• PDF Documents and Other Downloadable Files:
  • Downloadable documents may not be fully adaptable by the user to meet their specific accessibility needs, which fails WCAG 2.1 guideline 1.3 (Adaptable).
  • Some documents are optimized for print rather than web publication, affecting the color contrast and navigability for web use. This does not meet WCAG 2.1 success criteria for contrast (minimum) 1.4.3 and navigable 2.4.
  • The formatting of these documents can be challenging for users of assistive technology and those using keyboard navigation, failing WCAG 2.1 guidelines 1.4.3 and 2.4.
• Google reCAPTCHA:
  • Our online forms use Google reCAPTCHA v2 for security, which may not be fully accessible to all users, particularly those using keyboard navigation or assistive technologies. This could fail:
    • WCAG 2.1 success criterion 1.1.1 (non-text content)
    • WCAG 2.1 success criterion 2.1.1 (keyboard)

For more detailed information on the accessibility issues associated with CAPTCHAs, please refer to the W3C’s “Inaccessibility of CAPTCHA” guide.

• Cookie Message:
  • Some text and graphical components related to cookie consent messages may have insufficient contrast against their background, failing WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).

Content Not Within the Scope of the Accessibility Regulations

• Older Video Content:
  • Videos published before 23 September 2020 are not required to have captions under the current accessibility regulations and may not be fully compliant.

Efforts to Support Accessibility

RWT Charity is committed to making its website accessible to all users and is continually working to increase the accessibility and usability of its website. If you encounter issues or require assistance with any part of our site, please contact us, and we will endeavor to provide support or deliver the content in an alternative format.

Feedback and Contact Information

If you find any accessibility issues or have difficulties using our website, please contact the RWT Web Team via email at rwh-tr.fundraisingteam@nhs.net. We aim to respond to accessibility feedback promptly and address concerns effectively.

Enforcement Procedure

If you are dissatisfied with our response to your accessibility concerns, you have the right to escalate the issue. You may contact the Information Commissioner’s Office for further guidance and support.

Preparation of This Accessibility Statement

This statement was prepared on 13/05/2024. It was last reviewed on 13/05/2024. Our website was last tested on 13/05/2024, conducted by our Web Team. Our assessments are based on the guidelines provided by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, WCAG 2.1, and other relevant standards.